TENANTS

We are here to help

There is nothing we love more than meeting with potential tenants and assisting you in finding exactly the right property you can call home! By carefully listening to you at the first phone call or enquiry we can really get a good insight to the reasons for your move and exactly what your specific requirements and criteria are.

Are you looking for something specific?

It may be that you are looking for something that is just not ‘out there’ or you can’t seem to find the property that ticks all those important boxes. Don’t worry, we are updating our properties all the time on both Rightmove and our website and often know of properties that are due to come to the market soon that may just well fit your requirements. It’s always worth just giving us a call and leaving your details so we can stay in touch.

Letting a property with us

We specialise in letting properties from a six month AST (Assured Shorthold Tenancy) basis and will strive to assist in finding you the right home for your circumstances, however our services are not limited to finding you a suitable property. We offer you guidance and advise on the lettings process so you are informed every step of the way and here to answer any questions you may have before you make that commitment. Guidance for tenants click here.

Our philosophy is to ‘keep it simple’ and illustrated below is the lettings process in a step by step guide so you are aware of what happens and when;

  • Call us or email your enquiry through either Rightmove or our website property listings with your preferred property. At this point we can offer further information and gauge your individual situation.

  • Book a viewing at a time that is convenient to you during office hours. If a property is currently tenanted we may need to confirm following checking in with the current tenants.

  • Once you decide you have found the right property, we will ask you to confirm via email and we will  put your information forward to the landlord for approval.

  • Once approved we will ask all applicants to come to the office with a copy of your Right to Rent documentation, this can be a in many forms but most commonly either a Passport, Drivers Licence and Birth Certificate or Residence Permit and all parties contact details. We also request a holding deposit is paid which is 1 weeks’ rent.

  • We submit your referencing through ‘VOUCH’ our referencing company, where you will be prompted by text and email to complete as promptly as possible.

Anderton McClements – Tenant Protection

Anderton McClements are an ARLA (Association of Residential Letting Agents) Propertmark licensed agent and regulated by the PRS (Property Redress Scheme) click here to view our certificate and CMP Scheme (Client Money Protection) click here to view our certificate, therefore we are able to deliver a first class service with a legal helpline available to us from the regulators specific to our industry should it be required. We also, register all deposits with the TDS (Tenancy Deposit Scheme).

Tenant fees are as follows:

New tenancies signed on or after 1st June 2019: please click here
On existing tenancies prior to 1st June 2019: please click here

Tenants – Reporting Maintenance

If you have an emergency out of hours:

  • Ensure it is a true emergency and is not something that can be resolved during usual office hours.
  • An emergency is something unforeseen and would cause serious detrimental effects to the occupants or property.  For example; fire, flood, gas leak
  • Contact the emergency services or gas board

Contact the office at [email protected] and/or leave a voicemail on 01904 652777 and we will act on this the next working day without delay.

For our detailed current property listings available for rent, please click here.